Qustodio's main competitors include SentryPC, Screen Time, and OurPact. Qustodio also offers an online Help Center with solutions to common problems and tutorials on using the platform. Live chat support is also available in English and Spanish languages. You can also request Qustodio's experts to guide you in installing and using the platform. You don't even need to have a problem before placing a call. With Care Plus, you can book a call at any time and talk to a Qustodio expert to help you solve problems you encounter when using the app. It requires extra payment for customers subscribed for five devices but none above that level.

Qustodio offers 1:1 support for customers through a package called Care Plus. Qustodio can give you scheduled reports of your child's online activity, delivered straight to your inbox. You can block any suspicious numbers that you detect. You can monitor whom your kids contact through calls or SMS with the Qustodio app. You can also receive notifications when their devices ping at specific areas, for example, your home. Qustodio lets you track your kids' location to ensure they're safe. This feature helps prevent screen addiction, which kids are prone to. Qustodio lets you set limits on how long your kids can use their devices. Kids aren't mature enough to handle certain types of online content, so this feature is beneficial. You can also receive alerts anytime they try to access blocked content. These can be gambling sites, sites with mature content, violence, public chat rooms, etc. Qustodio enables you to block potentially harmful sites so your kids can't access them. The company also provides a 30-day money-back guarantee. Qustodio offers a free version but with limited features.

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